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Frequently Asked Questions
Answers to the most important questions – yours.
- How do I go about making a reservation with Black Tie Limousine?
- I travel lots for work, can you help me with my ground transportation?
- Are Black Tie's rates competitive?
- May I see your vehicles before I reserve one?
- What's Black Tie Limousine's story?
- Do you have a minimum number of hours that I must rent for?
- How do I know which vehicle is right for me?
- Is there a way that I can get a quick quote?
- What if I encounter difficulties using the Web site?
- What type of vehicles does Black Tie Limousine offer?
- What is Black Tie Limousine's cancellation policy?
- What about gratuity? How do we handle that?
- May we consume alcohol in the vehicle?
- We will be traveling with a baby or an infant, what do you provide?
- What forms of payment do you accept?
- Wedding FAQ's
- How far in advance should I book my wedding?
- How do I go about booking my wedding?
- What kind of limousine should I rent?
- What is your cancellation policy regarding weddings?
- Is there a deposit required to secure my limousine?
- Prom/Homecoming/School related Event FAQs
- How do I go about booking for my school related event?
- What is your policy regarding alchohol if I am a minor?
- What is required for a deposit?
- Online Reservation FAQ's
1. How do I open an account with Corporate Limousine?
Please click on Create Account or call to speak with one of our Sales Representatives.
2. How can I make a reservation with Corporate Limousine?
Reservations with Corporate Limousine can be made in two ways. You may create a reservation on our secure Web site or call our toll free number 24 hours a day.
3. Does Corporate Limousine offer on-line reservations and information through its Web site?
Yes. Corporate Limousine offers real time reservations through its Web site. Users are able to create profiles, save itineraries, edit account information, and edit/cancel existing reservations.
4. What are Corporate Limousine's rates?
Corporate Limousine offers an all-inclusive service for airport transportation. Hourly services are based on minimum time requirements and vary by vehicle. Costs are based on the time the car picks you up and drops you off.
5. Can I cancel or change a reservation through the Web site?
Yes. Use your Login id and password to maintain your current reservation.
6. What if I encounter other difficulties using the Web site?
Please contact our help desk at (952) 967-8800 for assistance.
7. What type of vehicles does Corporate Limousine offer?
Corporate Limousine offers a wide variety of vehicles designed to accommodate single passengers, and small and large groups. View these vehicle types on this Web site under.
8. Does Corporate Limousine offer Wedding services?
Yes. Corporate Limousine provides special package pricing for your special day. Call for details.
9. What is Corporate Limousine's cancellation policy?
Airport Transfer reservations require a two-hour notice from your scheduled pick up time. Hourly services require a 48hour notice to cancel a reservation. Please view our Terms and Conditions for a full explanation of our policies.
10. How do I change or modify our corporate information?
If you have an existing on-line account, you may login and edit your corporate information. Otherwise please contact our sales department.
11. Can I build a personal profile to accelerate the reservation process?
Yes. Users are able to build a personal profile, which will be stored on our secure servers. This information is used to accelerate the reservation process.
12. Is my personal information secure?
All personal information is stored on our secure servers and is used for internal purposes only.Under no circumstances will we share your information with a 3rd party.
13. I forgot my Login Id or Password. What do I do?
Please click on the link below login and your information will be sent to you via email momentarily. If you do not have access to e-mail, please call one of our Customer Service Representatives at (952) 967-8800.
14. Can I get on-line receipts?
Yes. Our system allows you to view your receipts and request e-mail receipts once you have created an account on our Web site.
15. Do you provide services to residences and businesses?
Yes. Corporate Limousine/Black Tie Limousine serves both markets.
16. What if we cannot find our driver at the airport?
Please call our offices at (952) 967-8800. Corporate Limousine stays in constant contact with our chauffeurs.
17. How will we recognize our chauffeur at the airport?
A Corporate Limousine chauffeur will meet you in the baggage claim area holding a sign with our company logo and your name on it.
18. Do you provide 24 hour service?
Yes. For your convenience Corporate Limousine has reservations and dispatching personnel on staff 24 hrs a day, 7 days a week.
19. Do you track flights?
Yes. Corporate Limousine utilizes a computerized flight tracking system designated to make sure your flight is on time. Should your flight be late or early, we will adjust our schedule to coordinate with your flight time. You may also visit our Flight Tracking link on our Web site to track any flight.
20. What forms of payment do you accept?
Corporate Limousine has many payment options to choose from. We accept all major credit cards, either on the phone or on our secure Web site. In addition, we are able to set up your company with a monthly billing account.